acda
acda / graphic design / website design / new media

Terms and Conditions.

All services provided by ACDA Limited to the Customer are subject to the following terms and conditions.

1. Acceptance. A copy of these terms and conditions must be signed by all new customers at the time of submission of work to ACDA Limited, indicating agreement to and acceptance of these Terms and Conditions.

2. Charges. Charges for services to be provided by ACDA Limited are defined in the project quotation that the Customer receives. All design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Customer for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work. All quotations/estimates are subject to the addition of VAT at the current rate. ACDA may issue a "work-to-date" invoice for projects which overun the agreed schedule

Payment for services is due by cheque or via online payment. Cheques should be made payable to ACDA Limited and sent to 11 Onslow Way, Thames Ditton, Surrey KT7 0JQ.

3. Customer Review. ACDA Limited will provide the Customer with an opportunity to review the appearance and content of the item during the design process and once they are completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Customer notifies ACDA Limited otherwise within two (2) days of the date the materials are made available to the Customer.

4. Payment. Invoices will be provided by ACDA Limited upon completion of the work for design and any associated services. Invoices are normally sent via email; however, the Customer may elect to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £25 per month of the total amount due.

5. Default. Accounts unpaid thirty (30) days after the date of invoice will be considered in default. Customers

 



with accounts in default agree to pay ACDA Limited
reasonable expenses, including legal fees and costs for
collection by third-party agencies, incurred by ACDA Limited in enforcing these Terms and Conditions.

6. Termination. Termination of services by the Customer must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Customer will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

7. Copyright. The Customer retains the copyright to data, files and graphic logos provided by the Customer, and grants ACDA Limited the rights to publish and use such material. The Customer must obtain permission and rights to use any information or files that are copyrighted by a third party. The Customer is further responsible for granting ACDA Limited permission and rights for use of the same and agrees to indemnify and hold harmless ACDA Limited from any and all claims resulting from the Customer's negligence or inability to obtain proper copyright permissions. A contract for design shall be regarded as a guarantee by the Customer to ACDA Limited that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

8. Standard Media Delivery. Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Customer in electronic format (ASCII text files delivered on floppy disk or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning. Although every reasonable attempt shall be made by ACDA Limited to return to the Customer any images or printed material provided for use in creation of the item, such return cannot be guaranteed.

9. Governing Law. This Agreement shall be governed by English Law.


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